Information Security Program We have an Information Security Program in place that is communicated throughout the organization.Incident Response We have a process for handling information security events which includes escalation procedures, rapid mitigation and communication.We utilize monitoring services to alert the team in the event of any failures affecting users. Business Continuity and Disaster Recovery We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure.Logging and Monitoring We actively monitor and log various cloud services.Vulnerability Scanning We perform vulnerability scanning and actively monitor for threats.Encryption in TransitOur applications encrypt in transit with TLS/SSL only.Encryption at Rest All databases are encrypted at rest.Please reference the above vendor specific documentation linked above for more information. Data Hosting Security All of our data is hosted on Amazon Web Services (AWS) databases.For more information on our provider’s security processes, please visit AWS Security. They employ a robust security program with multiple certifications. Cloud Infrastructure Security All of our services are hosted with Amazon Web Services (AWS).Background Checks We perform background checks on all new team members in accordance with local laws.Confidentiality All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.
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Security Awareness Training Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.Our team members are required to review and accept all of the security policies. Roles and Responsibilities Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented.
SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. Third-Party Audits We have an Information Security Program in place that is communicated throughout the organization.Effective Date: AugOrganizational Security
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